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Harassment or abusive behavior directed at service staff by customers, often involving unreasonable demands or verbal abuse
カスハラに耐えるのは大変だ
Enduring customer harassment is tough
Often used in discussions about workplace conditions in service industries
This term is often used in discussions about labor rights and service industry working conditions
Use this term when discussing workplace harassment from customers, not general customer service issues
Blend of 'customer' (カスタマー) and 'harassment' (ハラスメント)
Primarily used in Japanese business and social contexts to describe abusive customer behavior toward service workers