カスハラ

kasuhara

noun★Intermediate— customer harassment

💼Business

informal

Harassment or abusive behavior directed at service staff by customers, often involving unreasonable demands or verbal abuse

カスハラに耐えるのは大変だ

Enduring customer harassment is tough

💡

Often used in discussions about workplace conditions in service industries

Collocations

カスハラ対策countermeasures against customer harassmentカスハラ被害victim of customer harassment

exploitative company with poor labor conditions

This term is often used in discussions about labor rights and service industry working conditions

Use this term when discussing workplace harassment from customers, not general customer service issues

Blend of 'customer' (カスタマー) and 'harassment' (ハラスメント)

Primarily used in Japanese business and social contexts to describe abusive customer behavior toward service workers

カス

customer

prefix

ハラ

harassment

suffix

和英辞典