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unreliable service
/ˌʌnrɪˈlaɪəbəl ˈsɜːrvɪs/
poor quality service
The hotel's unreliable service led to many negative reviews.
The hotel's poor quality service resulted in many complaints from guests.
informal
service that fails to meet expected standards consistently
Customers complained about the airline's unreliable service after multiple delays.
Customers expressed dissatisfaction with the airline's frequent delays and inconsistent performance.
Often used in customer reviews, service industries, or consumer complaints.
Collocations
unreliable service providera company or organization delivering poor serviceexperience unreliable serviceencounter poor or inconsistent servicecomplain about unreliable serviceexpress dissatisfaction with poor service
Related Phrases
Pro Tip
Use in complaints
Use 'unreliable service' to emphasize repeated failures rather than a single mistake. For example, 'The restaurant's unreliable service ruined our dinner' implies ongoing issues.
Gold Rule
Avoid overuse
Use 'unreliable service' for serious or repeated failures. For minor issues, phrases like 'slow service' or 'inattentive staff' may be more appropriate.
Usage Notes
Commonly used in consumer contexts to describe dissatisfaction with service quality. Often implies a pattern of failure rather than a single incident.
Word Breakdown
unreliable
not dependable or consistent
adjectiveservice
the act of helping or doing work for someone
nounEnglish Dictionary