client service

/ˈklaɪənt ˈsɜːrvɪs/
noun phraseIntermediate
💼Business
Business

The assistance and support provided to customers by a business or organization

Excellent client service can differentiate a company from its competitors.

Providing great support to customers helps a business stand out.

The client service team resolved the issue within 24 hours.

The support team fixed the problem quickly.

💡

Often involves addressing customer inquiries, resolving issues, and ensuring satisfaction.

Collocations

client service representativea person who assists customersclient service departmenta team dedicated to customer supportclient service skillsabilities needed to help customers effectively

Synonyms

Antonyms

Related Phrases

customer satisfactionphrase
how happy customers are with a product or service
client retentionphrase
keeping customers engaged with a business

💡Pro Tip

Focus on Communication

Clear and polite communication is key to good client service.

Gold Rule

Resolve Issues Promptly

Addressing customer problems quickly improves satisfaction.

📖Word Origin

Combination of 'client' (a customer or patron) and 'service' (assistance provided).

📝Usage Notes

Common in business contexts, emphasizing the importance of customer satisfaction.

Word Breakdown

client
a customer or patron
root
+
service
assistance or support provided
root
English Dictionary